Policies / Terms & Conditions

Private Clients

Treatments, Yoga Classes, events and workshops policy

Please arrive  5 minutes prior to the scheduled starting time. This allows you the time for a relaxed and unhurried experience.

If you are running late, text us at 07596 596161 to hold your space; your service(s) will be shortened in order to keep on schedule. No full or partial refunds will be given.  If you know you are unable to attend your appointment/class/event/workshop, email or text us as soon as you know at nashyogawell@gmail.com or 07596 596161. 

Booking policy:

All treatments appointments, yoga classes, events and workshops must be booked and paid online. If you are not able to do so and would still like to book a treatment, attend a yoga class, event or workshop, don’t hesitate to get in touch and we will be happy to look into other options.

Cancellation policy :

Massage treatments and Yoga Classes - If you need to cancel or re-arrange your appointment for any reason, we have a 24 hours cancellation policy for appointments and classes on the schedule. Appointments and Classes cancelled with less than 24 hours notice or failure to attend an appointment or a class without notice may result in the treatment/class being charged in full. 

Workshops and Events- We have a 3 days cancellation policy for workshops. If you are unable to attend, please cancel 3 days before your workshop is due to start. After the 3 days window, the booking is charged as though you have attended.

Refund policy :

Purchases made in person or online are final sale. There are no partial/retroactive refunds for drop ins, blocks, memberships, courses, workshops and events. If you have made an advanced booking for a workshop and your circumstances have changed, please contact us at least 1 week before the event to discuss your options.

Medical concerns

Please inform your therapist and yoga instructor of any medical condition, including pregnancy; prior to booking as some treatments/classes may not be appropriate for you or may required some adjustments.

General terms and conditions

All services purchased from Nash Yoga Well must be preceded by the applicant acknowledging, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of Nash Yoga Well and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Nash Yoga Well, its owners, and all contracted practitioners of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.

To register or purchase from Nash Yoga Well online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. All Payments will be processed in Pound Sterling (£) at the time of payment. Nash Yoga Well is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Our Privacy Policy is detailed on the the Privacy Policy page.

If you have any questions on the above information, please direct them to Nash Yoga Well via the contact page.

 

​Business clients

Please contact me for a copy of our corporate/onsite terms and conditions.

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